Trust, security & privacy

How Clarity Wellness handles authentication, member data, communications, and privacy. Maintained by the Clarity Wellness team.

How Clarity Wellness handles authentication, member data, communications, and privacy.

Account security

Data handling

We collect only what an order requires: contact details, shipping address, and order history. Payment is arranged offline, so no card numbers are stored in our systems. Member data is never sold or shared with third parties for marketing.

Communications

Transactional email — order receipts, invite codes, password resets — is sent from our own verified sending domain with SPF, DKIM, and DMARC alignment. We do not send marketing email to members who have not asked for it.

Members can request deletion of their account and associated records by emailing support@claritywellness.us. Deletion requests are actioned within five business days, subject to the order records we are required to retain.

Payment handling

Because payment is arranged offline after order submission, Clarity Wellness never receives, processes, or stores card numbers. There is no card data in our systems to breach. Invoices are sent by email and reference an order number rather than any financial identifier.

Access control inside our team